A 99.9% Server Uptime
The major advantage of setting up your own website hosting platform is that you don’t need to be worried about compatibility – you set up a specific set of software apps in such a way as to be compatible with a particular set of hardware elements. The end result is something even more solid and reliable, because there are fewer possible risks of failure. We’ve set up our cloud hosting system atop tried and tested hardware components along with a heavily tweaked version of Security–Enhanced Linux so as to set up a completely secure and safe home for your own personal sites.
For this reason, with each of our Linux website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to offer an enterprise–grade web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure an ultra–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenters you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to reduce all potential risks with our cloud hosting plans and even though we provide outstanding client support, there are instances when the customer is just not content with what we are offering. Or he needs to switch to a more powerful web hosting solution, like a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a refund.
24/7 Technical Support
If you happen to have a hosting company, your customer service technicians are of prime importance. That’s why we’ve punctiliously assembled a highly professional group of support engineers, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All inquiries are answered within an hour and our average ticket response time is less than twenty minutes!