When your web hosting company supplies live chat support, you'll be able to speak with an agent live and find out helpful information or get an issue resolved promptly. The basic advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the world wide web, therefore you will not pay any charges in the event that you are in another country or state. In addition, it will be easier to copy and paste information like domains, usernames or error messages i.e. details that are sometimes hard to share with the other party over the phone. The real-time chat is also a much faster approach to contact your hosting provider's support crew compared to using a ticketing system. Last, but not least, in case some issue needs a bit more time to be dealt with, you are able to do something different while you wait for guidance on the live chat, so you won't waste time - something that's not possible when you're on the telephone.

Live Chat Support in Website Hosting

As a part of the support services that we provide for our Linux website hosting, we now have live chat support that is available every single day, even on holidays. You are able to get in touch with us no matter if you already own an account or not, considering that we can support you with almost anything, ranging from supplying you with general info about our solutions if you aren't a customer yet and you're thinking about purchasing one of the packages, to helping you with installing an email account in an email client. Part of the issues are more complicated and time-consuming, and you will need to take advantage of the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as a part of our services, therefore any time you have any kind of questions about our Linux semi-dedicated hosting, you are able to talk with our customer care team whenever you need regardless of whether you've already obtained an account or not. Generally, the chat service is intended for pre-sales, billing and basic questions and problems, still we're able to help you with quite a few tech questions too. We can help you choose the optimal package for your websites in case you don't have an account yet, we can answer any billing questions or concerns you have or we can assist you with installing your new e-mail address on your PC or smartphone - all of this will be done quickly since our live chat service is online all day, every day. Whenever you require help, you're able to speak to an agent and save time and effort.