Despite the fact that the hosting service provided by the different companies is relatively the same, every provider has got a customized platform with its own modifications and different ways to do certain things. In such a situation, an info-crammed knowledge base will be unbelievably useful both for persons with little or no practical experience and for technically savvy users who will sooner or later find out how particular procedures are accomplished, but will waste valuable time in the process. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users both time and energy. The end result is more satisfied customers, as they can quickly find the information they desire, and considerably less work for the technical support team, because typically most of the queries and issues that customers have are already included in the knowledge base. In case the articles are expertly written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages include an exhaustive knowledge base where you can find information about all the problems that you could run into and their solutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are correct, but you are not able to send emails, for instance. We have tried our absolute best to be as thorough as possible and to cover all possible options so as to help you save time and energy and to provide you with different solutions for every problem. The knowledge base comprises informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, whereas if you’d like to see the entire article archive, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with an extensive online article repository where you can find any information that you may need about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have acquired from our clients throughout the years and, hence, our articles encompass particular problems that you might come across and propose the most effective means of solving them, for example receiving an HTTP 500 error message or not being able to send e-mails from your desktop computer although you have the right SMTP server settings. The articles are available in each section of the Control Panel and you can examine them whenever you like. They can help you increase your knowledge not only about our platform, but also about the hosting sphere as a whole, as they offer elaborate instructions and general information such as what cron jobs or file permissions are.