Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is trained to rapidly deal with all of our Linux website hosting clients’ inquiries and help requests. Via our ticket system, you will be able to submit your request and a support crew member will, no doubt go back to to you in less than max an hour. Realistically, practice has proved that the typical reply time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any query you have got to do with our services. We’ve got qualified professionals working everyday to offer assistance at any time when required. You may use the ticketing system or post an e–mail at any moment, alternatively you can pick–up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a wide–ranging know–how base into the Control Panel as a way to get useful step–by–step instructions any time. Each part of the Control Panel possesses its own contextual help area featuring a selection of how–to content articles. We have also prepared video lessons to supply you with a more effective visual representation of exactly how to perform any presented job.