Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Warranty

  • Our crew of specialists will try their best to respond to your service needs in about 1 hour. If, however, the problem you have come across needs aid from the Admin =Team,= we are going to forward the ticket to the technician on duty and will write a reply to notify you.

  • Top quality support service

  • Expert Technical Assist Service

  • We’ll be on–line for you 7 days a week to offer guidance and tech support and also to help you with any problem that you could come across when supervising your virtual server. We’re able to assist you with all pre–configured software applications, such as your OS, server management panel (depending on the VPS type) and the Site Control Panel made completely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • A descriptive and frequently updated article base is included in our custom–built Site Control Panel. It gives you quick tips on how to execute all the important web site supervision duties. The Help zone supplies detailed how–to content articles and step–by–step video lessons. You can reach the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.