Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center integrated into your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards resolving any common issue that you could chance upon, they are contributed by our support team of professional techs.

  • Top quality support service

  • Video Tutorials

  • For all of you who would rather discover how to deal with a typically experienced problem by watching a video tutorial, we have added a collection of video tutorials to our Site Control Panel. All the training videos are brief and simple to grasp. They offer visual demonstrations of various website management activities.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer service and a one–hour ticket response guarantee. Our skilled techs will be online 24–7–365 to attend to your inquiries and to rectify any issue that you might possibly have. Just submit a technical support ticket from the Help Center and we will respond to you in a flash.