Support Channels

  • Video Tutorials

  • Video Courses

  • Learn very quickly the ideal way to update a document or transfer a database through our selection of step by step video courses.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center provides a long lineup of Frequently Answered Questions that include all the elements of our Site Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is on shift around the clock to answer your technical requests. Expect a solution within up to 60 minutes after you have provided the ticket.

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Forms of Help and Support

  • Shared Hosting Support

  • Website Hosting Help and Support

  • If you have problems working with our Linux website hosting services or want more resources for your web pages, just let us know and we’ll give you the best tips.

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  • VPS Hosting Support

  • VPS Support

  • In case you have troubles managing your SolusVM admin interface, or with any of the free web applications your VPS comes pre–configured with, just contact us.

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  • Dedicated Hosting Support

  • Dedicated Hosting Assistance

  • We’ll be available 24 hours to aid you with any given server supervision process or to help you alter the present setup of your dedicated hosting server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and convenient to use. But if, at any moment, you require help, you'll be able to rely on our 24/7 tech support service.
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